Massage Gun FAQ - Frequently Asked Questions and Answers

What Is a Massage Gun?

A massage gun is a handheld electric massage device that delivers rapid, repetitive percussive strokes, allowing it to reach deep into muscle tissue. Its ergonomic design makes it easy to use and suitable for almost every muscle group in the body.

What Warranty Do We Provide?

Movtech™ massage guns are manufactured using high-quality industrial-grade components designed for long-lasting durability. However, if you experience any malfunction, the manufacturer's warranty covers the following periods:

• Massage gun and charger: 1 year
• Lithium batteries: 6 months
• Interchangeable massage heads: 1 year

Can It Be Used for Trigger Point Therapy?

Yes.

A massage gun is an excellent tool for trigger point treatment. Its deep-reaching percussive vibrations help relax muscle tissue, release adhesions, and reduce muscle stiffness, making it an effective solution for relieving tight muscles and promoting overall relaxation.

How Deep Can Movtech Massage Guns Penetrate?

The Movtech AIR massage gun reaches a depth of 12 mm, which is considered deep-muscle-level treatment within the world of percussive massage devices.

How Loud Are the Massage Guns in Real Use?

The Movtech AIR massage gun operates at approximately 42 dB.

Despite its powerful performance, it is surprisingly quiet. You can comfortably use it at home or in the gym without disturbing those around you.

Who Is It Recommended For?

• Athletes and active individuals
• People with desk jobs (neck, shoulder, and lower back tension)
• Individuals who stand for long periods at work
• People experiencing muscle tension and stiffness
• Anyone looking for a home recovery solution

How Should I Use It?

Before first use, fully charge the massage gun (2–4 hours).

Select the desired massage head, turn on the device, and place it against the target area.

Move the massage gun slowly over the muscle using light to moderate pressure.

General Safety Guidelines

We strive to make Movtech massage guns and accessories as safe as possible. However, the following precautions must always be followed:

• Charge indoors in a dry, well-ventilated area.
• Do not charge outdoors, in bathrooms, or within 3 meters of bathtubs or swimming pools.
• Do not use the massage gun on wet surfaces.
• Protect the charger and massage gun from weather conditions, especially rain, snow, and moisture.
• Do not use the device or charger in explosive environments (flammable vapors, dust, or combustible materials).
• Sparks may occur and cause fire.
• Do not carry the charger by its cable.
• Keep the cable away from heat, oil, and sharp edges.
• Do not use or charge the device with a damaged cable.
• Keep the cable away from hot surfaces.
• Do not handle the charger with wet hands.
• Unplug the charger when not in use.
• Replace damaged chargers immediately.
• Do not leave the battery connected to the charger for more than 1 hour after it has been fully charged.
• Although the battery includes overcharge protection, prolonged charging may reduce battery lifespan.
• Never block the ventilation openings.
• Keep loose clothing, hair, fur, and other obstructions away from airflow openings.
• Never incinerate the battery, as it may explode and release toxic fumes.
• Never use a damaged charger.
• Avoid contact between battery fluid and skin, eyes, or mouth.
• If battery fluid contacts skin, wash with soap and water, then rinse with vinegar.
• If battery fluid enters the eyes, rinse immediately with water for 20 minutes and seek medical attention.
• A short circuit may occur if metal objects connect the positive and negative battery terminals.
• A short-circuited battery may cause fire or personal injury.
• Do not use the device under blankets or pillows, as overheating may occur.
• Store in a cool, dry place.
• Charge only when the ambient temperature is between 0°C and 40°C (32°F–104°F).
• Do not store the device in temperatures exceeding 40°C, such as inside vehicles or in direct sunlight.
• Dispose of batteries according to local regulations.
• Cover the 12V connector with electrical tape before disposing of batteries to prevent short circuits.
• Do not use the device in bathtubs, showers, or areas where it may come into contact with water.
• If the device falls into water, disconnect the power supply immediately before attempting retrieval.
• Disassembling the device immediately voids all warranty coverage.
• If any component is not functioning properly, contact customer support immediately.

How and How Long Should I Charge It?

Important: Always charge the device while it is switched off.

Charge until the red LED indicator changes to green.

To maximize battery lifespan, recharge the device when the battery level reaches approximately 10%.

The LED indicator at the bottom of the handle shows battery status:

• Red = Low battery
• Yellow = Medium battery
• Green = Fully charged

Why Should I Use a Massage Gun?

Percussive massage provides deep vibration and impact therapy that may help:

• Reduce muscle and joint discomfort
• Improve mobility
• Relieve muscle fatigue and soreness
• Support faster recovery

How Often Should I Use the Movtech Massage Gun?

The device is most commonly used:

• Before workouts
• After workouts
• On rest days for stretching and relaxation

If persistent pain is present, follow your healthcare provider's recommendations.

If massage increases pain beyond a comfortable level, stop use and consult your physician immediately.

How Long Should I Use It?

Depending on the desired result, use the massage gun for 15 seconds to 2 minutes per muscle group.

A full-body session should not exceed 15 minutes.

Massage sessions may be repeated 2–3 times daily.

30 Seconds = Muscle Activation

Before exercise, use the massage gun on a low speed setting for 30 seconds to help activate muscles.

15 Seconds = Muscle Reactivation

During exercise or physical activity, use the device on the target muscle group for 10–15 seconds to restore energy and reduce fatigue.

2 Minutes = Pain Relief and Recovery

For recovery and pain reduction, use the massage gun on the target muscle group for up to 2 minutes.

Can I Use It on Myself?

Absolutely.

The device was specifically designed for self-massage. Its ergonomic handle allows you to reach most areas of the body, including your back.

Important Information Before Use

Before using the device, carefully read the user manual included in the carrying case.

Important instructions include:

• Fully charge new batteries before first use (4–5 hours).
• Never insert fingers or metal objects into the massage head socket.
• Use only Movtech-approved accessories and batteries.
• Do not use the device on the head or near the genital area.
• Exercise caution when using on the neck and only after reviewing the instructional videos.
• Prevent body hair from becoming caught in moving parts.
• Do not use on open wounds, stitches, or surgical incisions.
• Never block the motor ventilation openings.
• Remove the battery from the charger once charging is complete.
• Consult your doctor before use during pregnancy.

The Device Stops After About 10 Minutes. Is It Defective?

No, this is completely normal.

The massage gun includes built-in overheating protection that automatically shuts the device down after approximately 10 minutes of continuous use, regardless of the selected speed setting.

This feature protects the motor and electronics.

After approximately 1 minute of rest, the device can be used again.

Can I Use Massage Oils or Creams with the Movtech Massage Gun?

Absolutely.

For best results, use the device together with ReBorn Cream and the steel massage head.

The steel head is hygienic, easy to clean, and glides smoothly across the skin, making it ideal for recovery treatments.

The cream can be worked deeper and more evenly into the tissue with the steel head, supporting faster recovery and more noticeable results.

How Do I Lubricate the Massage Gun?

The massage gun should be lubricated every 3 months using the supplied oil.

First, fully press in the sleeve where the massage heads are inserted. This provides access to the lubrication area.

Apply a few drops of oil to 3–4 points around the outer edge of the sleeve.

The oil will flow down the outer rim and reach the intended lubrication area.

Applying oil inside the massage head socket will not effectively lubricate the mechanism.

Use the Dual Rubber Head Only with Cream or Oil

Important:

The dual rubber massage head should only be used with cream or oil.

Without lubrication, it will not glide properly and may place excessive stress on the front sleeve of the massage gun.

Over time, this may cause increased noise or vibration.

Damage resulting from improper use is not covered under warranty.

Can the Amplitude Be Adjusted?

No.

All massage guns are manufactured with a fixed amplitude that cannot be adjusted.

For a smaller amplitude, choose the Classic or Pro model.

For greater amplitude and stronger performance, choose the Pro+, Elite, or Air model.

Is It Safe for Every Area of the Body?

Most areas of the body respond very well to massage.

However, extra caution should be exercised around the back and sides of the neck.

Do not use on:

• The front of the neck or throat
• Varicose veins
• Inflamed tissues
• Healing fractures
• Surgical stitches
• Tumors, undiagnosed masses, or cysts
• The face or head

Consult your physician before use.

For complete safety information, refer to the user manual.

Can It Be Used Through Clothing?

In most cases, yes.

However, be careful with loose, lightweight, or perforated clothing, as the device may catch and damage the fabric.

Keep the massage gun away from jewelry and body piercings to avoid injury.

Can I Use It on Bare Skin If I Have Sensitive Skin?

Yes.

The device is designed not to irritate sensitive skin.

If discomfort occurs, try using the massage gun over clothing.

How Does a Massage Gun Help?

Post-workout massage may help prevent fascial tightness while promoting circulation and oxygen delivery to muscles.

It may also assist in reducing muscle tension and supporting recovery.

Can It Cause Itching?

Yes.

Itching is a common response to increased circulation.

As blood vessels expand and tissues receive increased blood flow, mild itching sensations may occur.

Have Massage Guns Been Scientifically Studied?

Recent studies have shown that percussive massage may produce muscle contractions significantly stronger than those generated by traditional massage.

It may help relieve muscle tension, reduce stress on joints and bones, improve oxygen and nutrient delivery to muscles and fascia, reduce discomfort, and support improved muscle function.

In rehabilitation settings, percussive massage has also been used to support recovery of muscles affected by injury, surgery, or prolonged inactivity.

Can I Use a Different Charger?

No.

Always charge the device using the original charger supplied by Movtech.

Even if another charger appears compatible, it may not charge the battery correctly and may damage the battery cells.

Using a non-original charger automatically voids the warranty.

This includes phone chargers, synthesizer power supplies, and chargers from other electronic devices.

How Should I Use the Dual Rubber Head?

The dual rubber massage head must always be used with cream or oil.

Without lubrication, the head will not glide properly and may become damaged prematurely.

If the device becomes louder or develops a buzzing sound during use, this is typically caused by using the dual rubber head without lubrication.

Damage caused by improper use is not covered under warranty.

How Should I Use the Massage Gun?

Before use, fully charge the Massage Gun. Leave it on the charger for 2–4 hours. The indicator light will turn green when the battery is fully charged.

Select the desired massage head for the treatment.

Turn on the massage gun and place it on the target area. Move the device up and down over the muscle while applying light to moderate pressure.

How and How Long Should I Charge It?

Important: Always charge the device while it is switched off.

Charge the device until the red LED indicator changes to green.

To maximize battery lifespan, it is recommended to recharge the battery when it reaches approximately 10% charge.

The LED indicator at the bottom of the handle displays the battery level:

• Red: Low battery
• Yellow: Medium battery level
• Green: Fully charged

How Long Should I Use It?

Depending on the desired outcome, we recommend using the massage gun for at least 15 seconds and up to 2 minutes per muscle group.

A full-body treatment should not exceed 15 minutes.

Massage sessions may be repeated 2–3 times per day.

30 Seconds = Muscle Activation

Before exercise or physical activity, use the massage gun for 30 seconds on a low-speed setting to help warm up and activate your muscles.

15 Seconds = Muscle Reactivation

During exercise or physical activity, apply the massage gun to the target muscle group for 10–15 seconds.

This can help restore energy, relieve muscle cramps and fatigue, and reactivate the muscles.

2 Minutes = Pain Relief and Recovery

For pain reduction and recovery, use the massage gun on the target muscle group for up to 2 minutes.

Why Does My Skin Turn Red When I Use It?

After treating an area, users may notice temporary redness and slight swelling of the skin. This occurs because blood vessels, muscle cells, and fascia expand in response to the treatment.

This is generally a positive sign and not a cause for concern.

Similar to traditional massage, the massage gun increases blood flow to the area, which may help support recovery.

If inflammation or pain persists for an extended period, consult your physician.

Can I Use Massage Oils or Creams with the Movtech™ Massage Gun?

Absolutely!

For optimal results, we recommend using the massage gun together with ReBorn Cream.

Use the Dual Rubber Head Only with Cream

Important: The dual rubber massage head should only be used together with cream.

Due to its longer dual-head design, it does not glide as easily across the skin and places greater mechanical stress on the front sleeve of the massage gun.

Over time, improper use may cause the device to become louder or develop a buzzing sound.

Please keep this in mind during use, as damage caused by improper use is not covered by the warranty.

Can It Be Used Through Clothing?

In most cases, yes.

However, extra care should be taken when using the device over loose, lightweight, perforated, or delicate clothing, as it may damage the fabric.

The massage gun should also be kept away from jewelry and body piercings to prevent injury or damage.

Can I Use It Directly on Bare Skin If I Have Sensitive Skin?

Yes.

The device has been designed to be gentle enough for sensitive skin and should not normally cause irritation.

If you have very sensitive skin and experience discomfort, try using the massage gun over clothing.

Recommended Massage Techniques by Body Area

1. Neck and Cervical Spine Area

Recommended Heads: Fork (U-shaped), Ball

Technique:

• Massage along both sides of the spine from top to bottom
• Use slow, controlled movements
• Apply for 15–30 seconds per side

Purpose: Relieve tension, reduce headaches, and support relaxation

⚠️ Do not use directly on the vertebrae.

2. Shoulders and Trapezius Muscles

Recommended Heads: Ball, Flat

Technique:

• Move from top to bottom following the direction of the muscle fibers
• Use circular motions on tight spots
• Medium intensity

Purpose: Reduce shoulder stiffness and improve range of motion.

3. Back (Upper, Middle, and Lower Back)

Recommended Heads: Fork (U-shaped), Flat

Technique:

• Work alongside both sides of the spine using long strokes
• Crosswise movements may be used in the lower back area
• Slow pace with even pressure

Purpose: Relieve back pain and relax muscles.

⚠️ Do not apply directly to the spinal column.

4. Chest (Pectoral Muscles)

Recommended Heads: Flat, Ball

Technique:

• Work from the center outward
• Apply light to moderate pressure
• Use short treatment intervals

Purpose: Improve upper-body mobility and help reduce rounded shoulders.

⚠️ Avoid the heart area and collarbone.

5. Arms (Biceps, Triceps, Forearms)

Recommended Heads: Ball, Flat, Bullet

Technique:

• Move from the muscle origin toward the insertion point
• Use shorter targeted movements on the forearms
• Medium intensity

Purpose: Reduce muscle fatigue and improve circulation.

6. Lower Back and Hips

Recommended Heads: Ball, Bullet

Technique:

• Use circular movements around the hip area
• Apply deeper pressure if comfortable
• Slow, controlled movements

Purpose: Relieve tension caused by prolonged sitting.

7. Glute Muscles

Recommended Head: Ball

Technique:

• Use circular and cross-fiber movements
• Deeper pressure is acceptable
• 30–60 seconds per muscle group

Purpose: Improve hip stability and support running and squatting performance.

8. Front Thigh (Quadriceps)

Recommended Heads: Ball, Flat

Technique:

• Move from top to bottom
• Long strokes following the muscle fibers
• Lighter pressure before exercise, deeper pressure afterward

Purpose: Reduce muscle fatigue and support performance.

9. Back Thigh (Hamstrings)

Recommended Heads: Ball, Bullet

Technique:

• Move from bottom to top
• Slow, deeper strokes
• Brief pauses on tight spots

Purpose: Improve flexibility and help prevent injury.

10. Calves

Recommended Heads: Ball, Flat

Technique:

• Move from the ankle toward the back of the knee
• Medium pressure
• Consistent pace

Purpose: Improve circulation and reduce muscle soreness.

11. Around the Achilles Tendon

Recommended Head: Fork (U-shaped)

Technique:

• Treat both sides of the tendon, not directly on it
• Light pressure
• Short treatment duration

Purpose: Reduce tension and help manage overuse.

12. Sole of the Foot

Recommended Heads: Bullet or Cylindrical

Technique:

• Target specific points
• Brief application per point
• Low speed setting

Purpose: Relieve plantar tension and stimulate reflex points.

13. Tibialis Anterior

Recommended Heads: Bullet or Flat

Technique:

• Treat along the entire length of the muscle
• Move from bottom to top
• Apply moderate pressure while avoiding direct contact with the shin bone

Purpose: Relax the muscle and reduce tightness.

How Does It Work?

Massage guns may help by:

• Increasing blood circulation and blood flow
• Relaxing tight muscles
• Improving range of motion and flexibility

Several studies have shown that even short 3–4 minute treatments can significantly improve hamstring and calf flexibility, with increases of up to 5–6%. Improved mobility is also important for injury prevention.

Additional potential benefits include:

• Reducing pain and discomfort
• Supporting muscle recovery

A Spanish study found that just 2 minutes of massage gun use produced muscle recovery results comparable to a 15-minute manual massage, making it a highly efficient recovery tool.

Massage guns may also help:

• Improve muscular performance
• Delay fatigue
• Increase repetition capacity
• Enhance force production
• Improve explosiveness and athletic performance

What precautions should you take?

We strive to make Movtech massage guns and massage heads the safest possible. However, you must follow a few basic precautions:

- Charge indoors, in a well-ventilated, dry place.

- Do not charge the device outdoors, in the bathroom, or within 3 meters of a bathtub or pool.

- Do not use the massage gun on wet surfaces.

- Do not expose the charger and massage gun to weather conditions. Snow, rain, and humidity are particularly harmful.

- Do not use the device or charger in an explosive environment (gaseous fumes, dust, or flammable materials). Sparks can occur, which can cause a fire.

- Do not carry the charger by its cable.

- Keep the cable away from heat, oil, and sharp edges.

- Do not use or charge with a damaged cable.

- Keep the cable away from heated surfaces.

- Do not handle the charger with wet hands.

- Unplug the charger when not in use. Replace a damaged charger immediately.

- Do not leave the battery in the charger for more than one hour after the battery has been fully charged. The battery contains a protection system to prevent the risk of overcharging. However, overcharging can reduce its lifespan over time.

- Do not place any obstacles in the ventilation openings. Keep loose clothing, hair, fur, and anything that obstructs airflow away from the opening.

- Do not burn the battery, as it may explode, causing personal injury or damage. Also, burning it produces toxic fumes and substances.

- Never use a damaged charger.

- Do not allow the battery to come into contact with skin, eyes, or mouth.

- If battery fluid gets on your skin, wash it with soap and water, then rinse with vinegar. If battery fluid gets in your eyes, rinse immediately with water (for 20 minutes) and seek medical attention.

- The battery will short-circuit if a metal object makes contact between the positive and negative terminals of the battery or the 12V connector. A short-circuited battery can cause fire and personal injury.

- Do not use under a blanket or pillow, as excessive overheating can occur, which can cause fire, electric shock, or injury.

- Store in a cool, dry place. Only charge the device when the ambient temperature is between 0°C/32°F and 40°C/104°F. In summer, do not store the device in a place where the temperature can exceed 40°C, such as in direct sunlight, in a vehicle, or in a metal building.

- Always dispose of the battery in accordance with regulations. Even discharged batteries contain energy, so before disposal, cover the 12V connector with electrical tape to prevent the battery from short-circuiting, which can cause fire or explosion.

- Do not use the device in the bathtub or shower, where it may be exposed to moisture. If it falls into water, do not reach for it, but immediately unplug it from the mains.

- If you disassemble the device, all warranty will immediately become void! We will then not be able to repair the device! Please take this into consideration!

- If any component is not functioning properly, contact customer service immediately! Thank you.

- Do not put your finger or any metal object into the piston where the interchangeable massage heads are located.

- Do not use accessories or batteries other than those provided by Movtech.

- Do not use the device on the head or near the genitals. Use with due caution on the cervical spine after watching the instructional videos.

- Be careful not to let body hair get caught in the device or between moving parts.

- Do not use on open wounds or surgical incisions (e.g., stitches, cuts).

Is it safe to use on all areas of my body (contraindications)?

Most body areas respond very positively to massage. But treat the back and sides of the neck with extreme caution. Do not treat the front of the throat and the spine at the back of the neck. Do not use on varicose vein problems, tissue inflammation, open wounds, skin lesions, stitches, bone healing, or in the immediate vicinity of a pacemaker.

Stay away from tumors, undiagnosed tumors, and cysts. Do not use the massage gun on the face or head. Consult your doctor before use. For complete safety information, read the complete safety guide in the user manuals.

Can pregnant women use it?

Pregnant women should first consult a doctor before using any of our massage guns. If the doctor allows it, always avoid the abdomen!

Can it cause itching?

Itching is a common sensation with a sudden increase in circulation. When muscle cells and blood vessels expand, stimulation of the nervous system can cause minor itching sensations.

Where is the massage gun NOT recommended?

1. On bones, bony surfaces, and the periosteum

The massage gun cannot be used directly on bones, bony prominences, or the periosteum.

Examples include:

- shinbone

- kneecap

- elbow tip

- spine

- edges of the shoulder blade

In these areas, there is insufficient muscle tissue to absorb the vibration, so treatment can cause pain, inflammation, or micro-injuries.

2. On joints, tendons, and smaller muscle groups

It is not recommended for use on:

- knee, elbow, and ankle joints

- fingers, toes

- in the immediate vicinity of tendons

In these areas, there is little muscle tissue, while nerves and blood vessels run close to the skin surface, so high-frequency vibration can cause injury or irritation.

3. In areas rich in nerves and blood vessels

Especially to be avoided:

- the back of the hand

- the inner thigh

- the front of the neck

- the chest

Although vibration can provide temporary pain relief, in these areas it is harder to detect potential injuries in time, such as a ruptured vessel or nerve damage.

4. In case of health risks

Use of the massage gun is not recommended in cases of:

- reduced peripheral sensation

- diabetes

- blood clotting disorders

- taking anticoagulant medications

In these cases, the user may not necessarily detect excessive stress or injury in time.

Can it cause pain or discomfort?

Mild sensitivity may occur, especially in tight or trigger point muscles.

⚠️ Sharp pain, numbness, or stinging is not normal – in such cases, immediately reduce the intensity or stop the treatment.

What should I do if I experience a problem during use?

- immediately stop the device

- check the speed and the head used

- do not increase the pressure

- if the complaint does not cease, do not continue to use it on that area

- in case of persistent complaints, consult a specialist

Are there any tools or methods with which it is not recommended to combine?

It is not recommended to use/combine directly with:

- after fresh icing / cryotherapy

- under the influence of strong painkillers or muscle relaxants

- electrical stimulation devices (EMS, TENS) on the same area

1. Is There a Warranty for the Massage Gun?

Absolutely. We offer a 30-day money-back guarantee.

If you experience any issues, simply contact us and we will help resolve the problem.

info@movtech.hu

Please note: The warranty does not cover damage caused by accidental drops, breakage, being stepped on, or any other improper use of the product.

2. Manufacturer’s Warranty Period

Movtech™ Massage Guns are manufactured using high-quality industrial-grade components designed for long-term durability.

In the event of a manufacturing defect, the manufacturer's warranty covers the following periods:

• Massage Gun Device and Charger: 1 year
• Lithium Batteries: 6 months
• Replaceable Massage Heads: 1 year

3. How Long Is the Manufacturer’s Warranty Valid?

Please note that if you disassemble the device yourself or attempt to have it repaired by a third party, the manufacturer's warranty becomes void.

In such cases, we are unable to process a warranty claim with the manufacturer.

If you experience any malfunction, please contact us directly before attempting any repairs.

4. Battery Warranty

All lithium batteries are covered by a 6-month manufacturer's warranty, regardless of the massage gun model.

If the massage gun itself develops a fault (rather than the battery), we will replace it free of charge within the applicable warranty period.

To maximize battery lifespan:

• Do not leave the battery on the charger after it has reached full charge.
• Use the device regularly. Leaving it unused for six months without powering it on is not recommended.
• If possible, use the device at least once per week.
• Recharge only when the battery is depleted or below approximately 20%.

5. The Battery Percentage Does Not Decrease Evenly. How Accurate Is It?

The battery indicator does not decrease in 1% increments.

The display updates in approximately 20% intervals.

For example, if the battery level changes from 90% to 70%, this is completely normal and not a manufacturing defect.

However, if the battery level suddenly drops by 30–50%, this may indicate a battery-related issue.

6. The Massage Gun Won’t Turn On

If both the battery and charger indicators show a green light, the issue is most likely related to the battery no longer holding a charge.

Battery lifespan can decrease significantly if it is stored in a fully discharged state for extended periods.

To maximize battery longevity, fully recharge the lithium battery every 20–30 days, even when not in regular use.

Failure to do so may shorten battery lifespan and could affect warranty eligibility.

To extend battery life:

• Do not leave it connected to the charger after reaching full charge.
• Use the device regularly.
• Recharge only when the battery is low or below 20%.
• Never charge the massage gun while it is switched on.

Damage caused by charging the device while powered on is not covered under warranty.

8. I Broke the Battery Release Button. What Should I Do?

In the product usage section, we provide a detailed 2-minute instructional video explaining the correct battery replacement procedure.

Important:

The battery fits tightly into the main unit to prevent loosening and connection issues caused by vibration.

As a result, a firm pulling force is required while holding the massage gun head securely.

To remove the battery:

• Press the black battery release button at the designated recessed area.
• While holding the button down, firmly pull the battery outward.

Only press the button within the designated recessed area.

Do not apply force to the top of the button, as this may cause it to shift or break.

Please note:

1. If the release button is damaged due to improper use, repair costs are:7,500 HUF + shipping costs
2. Battery lifespan decreases significantly if stored in a discharged state.

For maximum longevity, fully recharge the battery every 20–30 days.

Failure to do so may void battery warranty coverage.

Replacement or repair of a damaged battery release button caused by improper use is not covered by warranty.

Repair fee: 5,000 HUF + shipping costs

9. Can the Massage Gun Lose Performance Over Time?

Movtech™ Massage Guns feature reinforced motor mounting and internal metal support structures.

This allows them to deliver significantly higher torque than many comparable products.

However, if excessive force is continuously applied against the body during use, the device may temporarily lose power or even stop, depending on the amount of pressure being applied.

10. What Happens If the Courier Service Makes a Mistake?

Under our Warranty Plus Service, we take full responsibility for lost or damaged shipments.

If your package is lost or arrives damaged, we will send a replacement immediately and without question.

You will not need to deal with any additional paperwork, claims, or communication with the courier.

11. Can You Provide a Replacement Unit During Repairs?

If you purchased our Warranty Plus Service, we can provide a replacement massage gun while your device is being serviced.

This ensures that you are never without a massage gun during the repair process.

We will arrange a direct package exchange:

• Your faulty device will be collected.
• A replacement device will be delivered.
• All shipping and exchange costs are covered by us.

You will not need to pay anything additional.