By email, for example as a reply to the
order confirmation email, or by phone. After the package has been dispatched,
you will be able to modify the delivery by clicking the link in the message
received from GLS.

The delivery can take place at any time during the given day between 8:00
and 18:00. On the day of delivery you will receive an SMS notification from the courier service
about which three-hour time window you can expect the courier. This helps you plan your
day easily.

They do not always call. However, in the SMS received on the morning of
delivery you will find the delivery time window, and it will also include the
courier's contact details. This way you have the option to coordinate with the courier by phone, if
you have any question or request regarding the delivery.

In that case GLS will attempt to deliver the package on two more consecutive
working days. If the repeated delivery is also unsuccessful, the
package will be returned to us.

Yes, anyone can accept the package on your behalf, even without a written
authorisation, if you are not available at the given address at the time indicated by the
courier service. Please make sure that someone can accept it in your name,
so that it is not returned.

Yes, you can also request the order to a GLS parcel shop. You can select the
parcel shop with the GLS map search when placing the order. At the
parcel shop you can collect the shipment for 5 days within the parcel shop's opening
hours.

Of course. In that case send the correct billing
details by email. If we have not yet processed the order, the invoice will be issued with the modified
details; if the courier has already picked up the package, we will send the cancellation and the new invoice
by email.

For international shipping, payment is made by bank transfer,
based on a proforma invoice. We can ship to every EU member state,
at a fee of HUF 4,990. The packages are delivered by the GLS courier service. The
delivery time is 4-5 working days after the payment arrives.